– 24/7 proactive monitoring service
– 24/7 Level 1 call center
– Incident management
– Troubleshooting, remote actions
– Escalation to internal and external stakeholders
– Project specific knowledge base
– Call logging system interfacing
Supervision & Support
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26 Jan. 2017
– 24/7 proactive monitoring service – 24/7 Level 1 call center – Incident management – Troubleshooting, remote actions – Escalation […]