– Pre-staging, configuration, packaging
– On-site installation (cabling, configuration, testing)
– On-site start assistance
Maintenance & Support Services
Secure your critical infrastructures’ availability and performance thanks to our maintenance contracts: deployment/installation, onsite maintenance, workshop repair, sparing allocation or advanced exchange program.
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Deployment
On-site maintenance
– In-house technicians
– Different service coverage (4h, next day, 48h)
– Homogeneous service on IER and non IER installed bases
Workshop Repair
– Advanced exchange program
– E-services RMA web site
– Pick-up and logistics management
– Reverse logistics and recycling
Spares
– Sparing sizing allocation
– IER or consigned sparing management